Returns & Refunds

Your satisfaction matters. Easy returns within 7 days, full cash refund.

7 days from receipt

Return Window

Full cash refund

Refund Method

Unopened, original packaging

Product Condition

How to Return

  1. 1

    Contact us via WhatsApp or email within 7 days of receiving your order.

  2. 2

    Provide your order number and reason for return.

  3. 3

    We will arrange a collection date with you.

  4. 4

    Once we receive and inspect the product, a cash refund is issued immediately.

We Accept Returns For

  • Manufacturing defect or damaged product.
  • Product does not match the description or photos.
  • Product damaged during shipping.
  • Incorrect item received.

We Do Not Accept Returns For

  • Opened beauty or skincare packaging without a defect — for hygiene reasons.
  • Used products or products showing signs of use.
  • Products purchased during special promotions or seasonal sales.
  • Returns requested after 7 days.

All our orders are paid cash on delivery — no upfront card charge is made.